We’re here when you need us


When disaster strikes, just give us a call. We’re always ready to support and guide you through every step of the process should you need to make a claim.

We settle claims for you, not the end customer, and appreciate that when things go wrong, you want to resolve them as quickly as possible and move on. That’s why we have a strong record of settling claims within weeks, not months.

If you need to make a claim, call us on 0203 540 4422 or email us and we’ll talk you through the process.

You may also wish to visit the various industry sources for additional information including:

Important information about Monarch Travel Group